HOME   >   Service & Support   >   Warranty Policy
Service & Support
  • Warranty Policy
  • RMA Instruction
  • RMA Flow Chart
  • RMA Request Form
  •  

     
     

    ECM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of ECM. The actual warranty period of the product(s) depends on the product category. Please contact sales for more warranty service.

     

    Optical Transceiver series

  • 1X9 modules         2 years
  • SFF modules          2 years
  • SFP modules          2 years
  • SFP+ modules        2 years
  • XFP modules          2 years
  • QSFP modules       2 years
  • X2 modules           2 year
  • XENPAK modules         2 year
  • Customized modules        TBD
  • 3G video SFP        2 years
  • AOC series         1 year
  • DAC series         1 year
  •  
    Optical RF series products
  • Customized module         1 year
  • CATV module         1 year
  • SAT-IF TX device    1 year
  • CATV TX device        1 year
  • SAT-IF module         1 year
  • RFoG device             1 year
  • RFoB module           1 year
  • RF   node                  TBD
  •  

    Optical Passive products
  • Optical cables                 1 year
  • WDM series device         1 year
  •